Contact & support

We've got you. Here's how to reach us.

One address, real humans, usually within one business day. Reply to any email from your case and it lands in the same place.

What to include so we can help fast

• The email address you used at checkout (we'll find your case from it).
• Which letter or step you're on, and what you expected to happen.
• A screenshot if something looks wrong on your command center.

Already a customer?

Everything about your case lives in your command center: your facts, your letters, tracking numbers and the full activity log. Sign in with your email, no password needed.

Refunds

If we couldn't prepare and mail your letter, tell us within 30 days of purchase and we'll make it right. Details are in the Terms of Service.

What we can and can't help with

We can help with anything about the software, your case file, your letters and their delivery. MoveOutMoney is self-help software, not a law firm: we can't tell you what to do in your specific situation or predict how your landlord or a court will respond. For advice about your situation, talk to a licensed attorney or a local tenant organization.

Mailing address

MoveOutMoney
3400 Coit Rd #262304
Plano, TX 75026